Frequently Asked Questions
If you're not sure which palette you'd like to try, send us your selfie at email@example.com and we'll be happy to recommend a palette for you.
If you have hooded eyes, try using a palette that is darker than your skin tone to add dimension to your eyes. If your eyes are deep-set, the lighter palettes are best to brighten your eyes and help them look less pushed back.
We do not. The shimmer in our palettes is designed to enhance eye shape. It helps give the eyes proper dimension and brighten the eyes. If you prefer less shimmer, we suggest using the #1 matte all over underneath colors #2, #3, and #4. You can also mix colors #2 and #3.
We offer returns within 30 days of the purchase date. To receive a return, please mail your palette to this address:
FLEKK Cosmetics Returns
20523 E. Carriage Way
Queen Creek, AZ 85142
In order to receive a return, please include your full name and order number in the package. We charge a 20% restocking fee. Exchanges are free.
**Please note we do note refund payments made for expedited shipping. We also do not accept returns because the eyeshadow has shimmer.